Terms & Conditions
What is your cancellation policy?
We have two cancellation policies so you can select the most suitable for you.
Advanced Purchase Rate
This rate offers a discount for pre-payment. It is 100% pre-paid at the time of booking. The total price of the reservation will be charged on the day of booking. No cancellations or changes are available on this rate type.
This rate is 50% pre-paid at the time of booking. If you cancel 30 days prior to your arrival date we charge only £10, which is deducted from your deposit refund. Between 14 and 30 days the deposit is not refunded and within 14 days the full amount will be payable.
1 Byres Close, 375 High Street, Edinburgh EH1 1PW
Tel: +44 (0)131 477 3680 for our booking office or general enquiries between the hours of 9:30am (10am on Sundays) and 7pm GMT.
Tel: +44 (0)791 207 5031 - 24 hour contact emergency number.
Fax: +44 (0)131 225 8358